1. Who we are
iShowGbps (Greece-based operator; registration in progress) operates https://ishowgbps.com as iShowGbps, based in Greece. Contact address: Postal address in Greece available on request for legal correspondence until registration is published here.. For privacy questions, email privacy@ishowgbps.com.
2. Data we collect
Account data: name, email, billing address, and authentication identifiers when you register or pay. Service data: server names, domains, DNS records, support tickets, and activity logs needed to run your hosting. Technical data: IP address, browser type, and session cookies for security and sign-in.
3. How we use data
We process data to provision hosting, process payments, send service notices, prevent abuse, and comply with law. Marketing emails are opt-in only. We do not sell personal data to third parties.
4. Legal bases (EEA/UK)
Contract performance for hosting delivery. Legitimate interests for fraud prevention, network security, and product improvement. Consent where required for optional cookies or marketing. Legal obligation where tax or law enforcement requests apply.
5. Processors and transfers
We use infrastructure and payment providers (including Supabase, Stripe, and email delivery) under data processing agreements. Some subprocessors may process data outside the EEA with appropriate safeguards. See our DPA for business customers.
6. Retention
Account and billing records are kept while your account is active and for a reasonable period after closure for tax and dispute resolution. Support tickets are retained for up to 24 months unless law requires longer. Server logs rotate on a rolling basis.
7. Your rights
Depending on your location, you may request access, correction, deletion, restriction, portability, or object to certain processing. Contact privacy@ishowgbps.com. You may lodge a complaint with the Hellenic Data Protection Authority (HDPA) or your local supervisory authority.
8. Cookies
Essential cookies power authentication and security. Optional analytics and live-chat cookies load only after you accept them in our cookie banner, the footer "Cookie settings" link, or panel privacy controls. See our Cookie Policy for details.
9. Children
Our services are not directed at children under 16. We do not knowingly collect data from minors.
10. California privacy rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request deletion or correction; to opt out of the sale or sharing of personal information; and to limit use of sensitive personal information where applicable.
We do not sell personal information. We share data only with service providers under contract (hosting, payments, email) to operate the service. Categories collected include identifiers (name, email), commercial information (plans, invoices), internet activity (security logs), and geolocation derived from IP for fraud prevention.
To exercise your rights, email privacy@ishowgbps.com with "California Privacy Request" in the subject. We verify requests before acting. You may designate an authorized agent with written permission. We do not discriminate against you for exercising privacy rights.
11. Changes
We update this policy when practices change. Material updates are posted on this page with a new effective date. Continued use after the effective date constitutes acceptance of the revised policy.